Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 3 - 7 business days
  • Japan : 3 - 7 business days
  • Mexico : 3 - 7 business days
  • Qatar : 3 - 7 business days
  • United Arab Emirates : 3 - 7 business days
  • United Kingdom : 3 - 7 business days
  • United States : 3 - 7 business days
  • Europe : 3 - 7 business days
  • Australia, New Zealand and Oceania : 3 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 7 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    -Trademark And Branding-

    The images/photos on this shop , FARAH DECOR SOUDAGE © product configurations, and the FARAH DECOR SOUDAGE © brand are not to be used without permission. © 2021 FARAH DECOR SOUDAGE © . All rights reserved

    Frequently Asked Questions

    Where do you ship?

    We ship to selected countries. If your country isn’t on checkout list, please contact us for quotation of available delivery mode to your country.

    How much are the shipping rates?

    Shipping fees are calculated based on flat-rate shipping rates according to your mode of delivery (Standard or Express). You can find shipping charges at checkout. If your country isn’t in the list, please contact us for quote.

    Return & Refund Policy

    If you are not completely satisfied with your purchase, for any reason, we're here to help.

    - Returns
    You have 7 days to contact us for return and 30 calendar days to return the item back from the date you receive it.
    To be eligible for a return, your item must be unused and in the same condition that you received it.

    - Refunds
    Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund.

    - Shipping
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

    - Contact Us
    If you have any questions on how to return your item to us, contact us.

    Do you offer wholesales ?

    Yes we do! Please send your wholesale inquiry and we will get in touch with further details.

    Legal imprint